Commitment to quality and customer satisfaction
At E2Studio, we take customer satisfaction very seriously. For us, a satisfied customer is not just a successful transaction. Your satisfaction is our pride.
First of all, we take great care in the presentation of our products on our online store. We strive to offer a large number of large photos to allow you to better appreciate, before ordering, the quality of our products and thus avoid any confusion and possible disappointment when receiving the package.
Of course, we do our utmost to guarantee impeccable production quality for our products. However, some manufacturing processes that we have chosen to use can, in rare cases, cause minor imperfections. We do our utmost to detect this type of defect and recycle the item if necessary.
In the event that, despite all our efforts, you are not satisfied once your package has been received, please refer to our page detailing our refund policy .
Finally, for any questions regarding the quality of our products, do not hesitate to contact us .